5,200+
Seasonal Hires
Across all locations
98%
Positions Filled
Of all requisitions
35%
Returning Workers
From previous seasons
+12%
Customer Satisfaction
vs. previous holiday season
The Challenge
ShopSmart needed to hire, onboard, and train over 5,000 seasonal workers across 200 locations for the holiday season—all within a 6-week window while maintaining customer service standards.
Our Solution
Eric Services implemented a high-volume recruitment solution with centralized screening, virtual job fairs, and a mobile-first application process. We also created a returning worker program to prioritize proven performers.
The Results
5,200+
Seasonal Hires
Across all locations
98%
Positions Filled
Of all requisitions
35%
Returning Workers
From previous seasons
+12%
Customer Satisfaction
vs. previous holiday season
"The scale and speed of execution was impressive. Eric Services delivered thousands of quality hires without missing a beat. Our stores were fully staffed and ready for the holiday rush."
Kevin O'Brien
VP of Store Operations, ShopSmart Retail
Ready to Achieve Similar Results?
Let's discuss how Eric Services can help your organization succeed.